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Privacy Policy

PRIVACY POLICY

MONDO Trading Company is committed to protecting your privacy and security as you navigate our website.

We appreciate your support and we strive to maintain fair working relationships with not only our artisans but also our customers. 

  • We will keep your information confidential and will not sell your email information to third parties.
  • When you send enquiries to us via our website, we collect the names and email addresses of site visitors who contact us and any other information provided by contacts about the nature of their enquiry.  We use this information to respond to enquiries.
  • When you purchase items using your account on this site, we collect the names and contact information of site visitors who create an account on our site.  Also order, billing, and shipping information.  We use this information to process payments and ship orders, respond to enquiries or questions, generate site and product performance reports for MONDO Trading Company’s use only.
  • We do not store credit card information on this site. If, during the checkout process, you choose to store credit card information for future use, it is stored securely by the payment processing gateway.
  • When you purchase items without creating an account on this site, we collect the names and contact information of site visitors who do not create an account on our site.  We also collect order, billing, and shipping information. We use this information to process payments and ship orders, respond to enquiries or questions, improve the substance and usability of our website.  We also use this information to generate site and product performance reports for MONDO Trading Company’s use only.
  • We may ask you to participate in optional surveys, where you may be asked to provide personal information.  Additionally, we may conduct contests where you may be asked to provide personal information. This information may be used to contact you about the contest, and for other promotional and marketing purposes.
  • We may use analytics service providers to collect information regarding visitors to our website, such as their behaviour or information about their demographic.
  • Our services may provide forums, blogs, social media pages, or other channels where individuals may review purchases, talk about their experience using our services, or “like” or “share” content to social media. Content provided in these channels is public and not subject to the privacy protections laid out in this Privacy Policy.
  • MONDO Trading Company is compliant with Canadian Anti-Spam Legislation.
  • When you provide us with your email, you are agreeing to receive commercial electronic messages outlining current promotional activity, new arrivals, contests, events or artisan stories.
  • You can opt out of receiving this material at any time by using the “unsubscribe” feature provided in all MONDO Trading Company’s  electronic communications.
  • We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational reasons.  If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under which circumstances we disclose it.
  • All electronic communications you receive from MONDO Trading Company will clearly identify us as the sender.

For any questions regarding this PRIVACY POLICY, please contact us at:

[email protected]